My e-check has cleared, why am I not activated?

Ren

Hello admins or whoever is supposed to help me here --

I've just browsed the forums concerning my problem which is, no account activation after my e-check has cleared through paypal. Various threads are showing that this change is supposed to be automatic after the clearing. But guess what, my account is NOT activated, and its showing that I'm not subscribed for the 3 month subscription I have paid for.

I'm also reading that theres a bunch of people having this same exact problem. SO WHATS THE DEAL ADMINS? I've been waiting 5 days so I can start using your website to do some practice cert tests. All I'm seeing so far is a scam to the highest degree.

It appears that the only way to contact you is through this forums. I see no "Contact Us" links or even as much as an e-mail address that I can contact to get the account activated.

My trans ID from paypal is this: Transaction ID: 6YJ06363L57448044

That ID shows that this payment has cleared. Hell your website even tells me that the payment has been completed but I'm not allowed access. Please fix the problem by allowing me into the website to get what I'm paying for, or simply cancel the subscription and refund my money before I take further action. Thank you.

You can e-mail me at sevoe420@yahoo.com. I expect quick action to be taken to rectify this.

Admin · Posted: Tue Jul 19, 2005 8:15 pm Post subject:

Ren · Posted: Tue Jul 19, 2005 10:24 pm Post subject:

Whoa!

Thanks alot for the speedy response and action! I wasn't expecting anything to happen for a couple of days. At any rate, sorry if I came off irate or extremely upset. I was just mildly upset because after all, everyone wants to get what they pay for.

And I really appreciate the action taken. Upgrading the account to an annual one was above and beyond the call of satisfaction! Thanks again!